In June, Google decided to update Google Play with a very useful feature for developers: the ability to respond to the user reviews attached to their apps in the store. The feature is an important one ...

Freshdesk, which has raised $1 million in funding from Accel Partners, is debuting a new version of its cloud-based customer support platform today. Similar to the leader in the space, Zendesk, the ...

Cloud­-based customer engagement software provider Freshdesk has launched Freshdesk Marketplace. The newly launched marketplace allows customers to discover and install apps to help maximise their ...

CH ENNAI: Within two months after acquiring video chat services provider 1Click.io, Chennai-based product software company Freshdesk has bought social recommendations platform Frilp to enable its over ...

The offering -- dubbed FreshMobile -- enables users worldwide to resolve tickets, manage email templates and respond to customer queries from an interface catered to tablets and smartphones. Unlike ...

When Girish Mathrubootham started Freshdesk in 2010 with Shan Krishnasamy, he didn’t realise it’d grow big, let alone venture capital funded. Former colleagues at Zoho, their plan was to give it a try ...

Freshdesk, a provider of customer engagement software, yesterday unveiled the Freshdesk Marketplace, a digital store where companies can shop for third-party apps to boost the capabilities of their ...