Sometime last weekend, hackers asked Meta’s AI support bot for access to someone else’s Instagram account. The bot said yes. While this hack was obviously a ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots. Reading time 4 minutes After ...

For years, WhatsApp has been a communication layer for businesses of all sizes around the world. Meta is now infusing AI into that layer in a bid to turn WhatsApp into a viable piece of workflow ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Attackers are actively exploiting path traversal and SQL injection in Langflow, LangGraph, and LangChain — below where your ...

Software developers are starting to combine the two most successful uses of large language models: coding and customer support.Specifically, they’re using AI to automate the process of turning ...

Meta’s AI support assistant has been helping hackers get access to high-profile Instagram accounts. According to reports on social media, Meta AI would change the email address associated with an ...

Meta blames a bug on an exploit that allowed hackers to ask its AI support bot to link a victim’s account with their own email. Meta blames a bug on an exploit that allowed hackers to ask its AI ...

Instagram’s automated customer service turned into a security nightmare, compromising over 20,000 accounts through a verification bug that even Meta’s engineers missed. Meta recently disclosed that ...

Artificial intelligence and automated bots’ online activity has outpaced humans’ for the first time in history — with more than half of all internet traffic coming from automations instead of real ...