ChatGPT Enterprise Slack integration gained write-scope connector actions on June 22 — joining channels, uploading files, ...

The Twitter API is more than just a gateway to tweets; it’s a powerful tool that enables developers to access Twitter data and integrate its functionalities into their applications. This Twitter API ...

ZoomInfo's verified company, contact, and signal data now flows natively into the Databricks lakehouse through GTM.AI, so every model, score, ...

ZoomInfo has connected Google Agent Development Kit (ADK) to its verified GTM intelligence through GTM.AI, with a two-way integration that ...

Azure Functions shipped a serverless agents runtime in public preview at Build 2026. Agents are defined in .agent.md markdown ...

Zendesk for Employee Service is an excellent IT help desk service, offering extensive ticket management tools, productivity-boosting AI features, and both asset and change management capabilities.

Freshservice and Zendesk both offer powerful IT help desk features, but the right fit depends on your needs and budget. I'm putting them head-to-head to help you find the best fit for your business. I ...

Mike Darnay is a digital producer and photojournalist at CBS Pittsburgh. Mike has also written and produced content for Vox Media and the Mon Valley Independent. He often covers overnight breaking ...

Jordan vs. Algeria isn’t a soul-stirring World Cup matchup for most soccer fans. They’re the 63rd and 29th best teams in the world, according to FIFA rankings. The game will be played at the San ...

DENVER--(BUSINESS WIRE)--At its annual Relate conference today, Zendesk announced its vision for the Autonomous Service Workforce, a new approach to customer service powered by its core platform. This ...

Zendesk on May 19 unveiled its Autonomous Service Workforce vision at its annual Relate conference in Denver. The strategy replaces deflection-based bots with specialized AI agents operating across ...