Salesforce is transitioning from a growth compounder to a cash flow harvesting story. Click here to read my analysis of CRM ...

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's ...

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.

The tech industry continues to undergo layoffs. Today, news broke that Salesforce is laying off employees. The move comes just days after CEO Marc Benioff said AI was helping the company ship more ...

Forbes contributors publish independent expert analyses and insights. I am an MIT Senior Fellow & Lecturer, 5x-founder & VC investing in AI This voice experience is generated by AI. Learn more. This ...

Salesforce provides core functions of its platform programmatically with “Headless 360.” Data, workflows, and business logic can be controlled directly via more than 60 MCP tools, over 30 predefined ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...

You may have seen Salesforce’s blog about a wave of cyberattacks targeting a vulnerability within Salesforce Experience Cloud sites. We want to share what happened with the Salesforce GraphQL exploit, ...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount. Benioff revealed the cuts ...

Salesforce’s Slack platform has changed its API terms of service to stop organizations from using Large Language Models (LLMs) to ingest the platform’s data as ...