The Army is wasting no time implementing artificial intelligence (AI) into its enterprise structures. In recent months, the ...

Pop culture holds that if you’re trapped in a well, Lassie will lead the way to a rescue—but if you’re stuck with Garfield, you’d better have some lasagna in your pocket. And research suggests such ...

Telecoms service provider Tela Technology has furthered its growth strategy with the acquisition of an IT support business. Birmingham-based Tela is a long-establised B2B communications specialist ...

A previously undocumented threat activity cluster known as UNC6692 has been observed leveraging social engineering tactics via Microsoft Teams to deploy a custom malware suite on compromised hosts.

Microsoft is warning of threat actors increasingly abusing external Microsoft Teams collaboration and relying on legitimate tools for access and lateral movement on enterprise networks. The hackers ...

Microsoft details a cross-tenant social engineering technique that tricks employees into granting remote access and enables stealthy data exfiltration. Attackers are increasingly exploiting enterprise ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer Service based on their AI features, integrations, price, and more. I'm a ...

Beirut, 16 February 2026 – Lebanon today launched its first centralized National Trade Help Desk, a platform designed to provide hands-on support to micro, small, and medium enterprises (MSMEs). The ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

The Transportation Security Administration has announced a contract opportunity with an estimated value exceeding $100 million for enterprise-wide IT support services under the Field Operations & ...

Supply chain risk is surging among global businesses. Verizon claims that third-party involvement in data breaches doubled over the past year to 30%. Yet usually this kind of risk is framed in terms ...