A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

This is a standalone report based on the analysis developed in the latest ATM Cost-Effectiveness (ACE) Benchmarking Report.

This article includes links that may result in a small affiliate share for purchased products, which helps support independent LGBTQ+ media. Books sold through Giovanni's Room also support ...

Relive the Prem final day as it happened as Bath secure a home semi-final and Exeter pip Saracens to the last play-off place.

Austria win a match at the World Cup finals for the first time since 1990 as they beat debutants Jordan in San Francisco.

Relive live BBC coverage, radio commentary, live text and score updates as Wigan Warriors thrash Hull KR in the final of the Challenge Cup.

China is increasingly embracing the mantle that comes with being a global superpower. Its rise is forcing the rest of the world to assess its credentials as a potential hegemon and a provider of ...

San Francisco's AI economy is mostly being defined by the companies spending the most. Foundation model labs raise billions, ...

Summer is upon us, and school is almost over. If you want to keep your child entertained through the dog days, consider these ...

Most of these bases were home to Russian strategic heavy bombers—aircraft capable of carrying nuclear weapons. Using Russia’s mobile phone network, Ukrainian operatives remotely launched the drones, ...

For inspiration, Bonavota looks to designer Phoebe Philo, who privileges eclecticism and experimentation over propriety.

Documents raise fresh questions about why Health Canada found there was ‘no linkage’ between plasma donation and student’s ...