OpenAI API costs can spiral when agents run wild. Here's how to set spend limits, enable hard caps, and avoid surprise AI ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform. While its extensive features may require some ...

Salesforce has embarked on an acquisition spree to beef up its artificial intelligence capabilities. But it hasn't convinced ...

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

LastPass confirmed hackers accessed customer data stored in Salesforce after stolen OAuth tokens were used in the Klue supply ...

More victims have emerged after attackers breached application vendor Klue and used its OAuth tokens to steal customers' ...

ReliaQuest observed attackers generating OAuth tokens and using Python scripts to query Salesforce's API for extended periods, as data was stolen. Huntress later disclosed that its own Salesforce ...

The tech industry continues to undergo layoffs. Today, news broke that Salesforce is laying off employees. The move comes just days after CEO Marc Benioff said AI was helping the company ship more ...

"We have delivered record revenue, record deals and just incredible cash flow" (Co-Founder, Chairman & CEO Marc Benioff), while highlighting AI adoption metrics including "28.6 trillion tokens, up 152 ...

Forbes contributors publish independent expert analyses and insights. I am an MIT Senior Fellow & Lecturer, 5x-founder & VC investing in AI This voice experience is generated by AI. Learn more. This ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...