Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

A guest poses for a portrait in the photo activation at the Salesforce beach during Cannes Lions 2026 on Tuesday, June 23, ...

Marketing intelligence platform Klue confirmed an attacker breached its infrastructure, saying they used "a compromised ...

Market intelligence platform Klue suffered a OAuth breach that enabled the "Icarus" threat actors to steal Salesforce CRM data from multiple organizations in an ongoing extortion campaign. Sources ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

The tech industry continues to undergo layoffs. Today, news broke that Salesforce is laying off employees. The move comes just days after CEO Marc Benioff said AI was helping the company ship more ...

A Salesforce sign is displayed at their office on February 25, 2026 in San Francisco, California. Salesforce is expected to release their fourth-quarter earnings after markets close Wednesday ...

I have a grouchy high bar for vendor value. This spring, I wanted enterprise software vendors to pull off two things at events: Present an energizing vision for customers to rally around, not a ...

Salesforce (NYSE:CRM) delivered a clean double beat with raised guidance, but cash flow growth and insider selling temper an otherwise strong earnings report. Salesforce said Data 360 ARR tripled year ...

BofA reinstated coverage on Salesforce (CRM) with an Underperform rating and a $160 price target, citing a “structural reset” driven by AI transition. Shares of the software giant were largely flat ...

Forbes contributors publish independent expert analyses and insights. I am an MIT Senior Fellow & Lecturer, 5x-founder & VC investing in AI This voice experience is generated by AI. Learn more. This ...