Dallas's new water billing system, Dallas Go, has caused an influx of over 2,500 daily calls, causing city 311 wait times to skyrocket from 90 seconds to 35 minutes. Frustrated customers face ...

The city's new water billing system went into place a month ago. Now thousands of Dallas residents are trying to get help navigating the site. The wait time to get through to the city's 311 system has ...

Dallas residents frustrated by new water bill system The launch of Dallas’s new "Dallas Go" water billing system has sparked widespread frustration, overwhelming the city's 311 lines with 35-minute ...

COLUMBUS, Ohio (WCMH) — Columbus Water and Power will switch to monthly billing this summer. Customers will no longer be billed quarterly as part of the change. A letter was sent to customers ...

COLUMBUS, Ohio — Columbus Water & Power is transitioning its water and sewer customers from quarterly to monthly billing, a change the utility says has been requested by customers for years. According ...

Springdale Township officials are growing frustrated and impatient with the software that generates residents’ water bills. Residents who attended the township commissioners’ May 28 meeting told them ...

But my vote goes to something far more personal: a new 3.15% surcharge on certain Dallas Water Utilities bill payments. At a time when Texans are being nickeled-and-dimed from every direction, this ...

OAKMONT, Pa. — The Oakmont Water Authority has a new billing option for customers and a new way to alert them about excessive water use. The announcement comes after the water authority received ...

DORCHESTER COUNTY, S.C. (WCSC) — The Dorchester County Water and Sewer Department has launched a new utility billing software and online payment portal designed for a more user-friendly and reliable ...

SPRINGFIELD, Mass. (WWLP) – Baystate Health has upgraded its billing system to provide patients with a simpler, clearer, and more convenient payment experience. Patients will now be able to receive ...

Frustrated and upset Amarillo citizens are going to social media and calling city representatives over City of Amarillo utility water bills that are way higher than normal. One such customer with an ...